FAQ

We ship out orders every Monday. For your order to be included in the upcoming Monday's shipment, please place it before Thursday.

Once your order is shipped, you'll receive a confirmation email with tracking details. If you encounter any issues, feel free to reach out to our customer support.

While we do not offer returns, we're pleased to provide replacements or refunds within 30 days of purchase if you're not satisfied with your order.

Currently, we are shipping domestically within the United States and actively working on expanding our shipping destinations to include international shipping.

Unfortunately, once an order is placed, modifications or cancellations are not possible. Please review your cart carefully before confirming your purchase.

We accept all major forms of payment, providing a secure and convenient shopping experience.

For inquiries, concerns, or assistance, please reach out to our customer support at BijouxsBasket@gmail.com or through our 'Contact Us' page.

We reserve the right to deny orders involving suspicious or fraudulent activity. If you believe your order was incorrectly denied, please contact us to resolve the issue

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Our ingredient selection at Bijoux's Basket Botanicals is a thoughtful process, emphasizing quality, sustainability, and the rich heritage of ethnobotanical knowledge. We prioritize plant-based, organic, and cruelty-free components, meticulously sourced from reputable suppliers. Each ingredient is chosen to contribute to the effectiveness and well-being of our users, reflecting our commitment to delivering the finest, ethically sourced botanical solutions for your skin and hair.