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Welcome to Bijoux's Basket Botanicals FAQ Page

At Bijoux's Basket Botanicals, we value transparency and aim to provide you with all the information you need for a seamless and enjoyable shopping experience. Whether you're curious about our shipping process, policies, or want to stay updated on our latest offerings, you'll find the answers here. Feel free to explore our Frequently Asked Questions to navigate through common queries. If you ever need further assistance or have additional questions, our dedicated customer support team is here to help. Thank you for choosing Bijoux's Basket Botanicals – where you are the adornment.


We ship out orders every Monday. For your order to be included in the upcoming Monday's shipment, please place it before Thursday.

Once your order is shipped, you'll receive a confirmation email with tracking details. If you encounter any issues, feel free to reach out to our customer support.

While we do not offer returns, we're pleased to provide replacements or refunds within 30 days of purchase if you're not satisfied with your order.

Currently, we are shipping domestically within the United States and actively working on expanding our shipping destinations to include international shipping.

Unfortunately, once an order is placed, modifications or cancellations are not possible. Please review your cart carefully before confirming your purchase.

We accept all major forms of payment, providing a secure and convenient shopping experience.

For inquiries, concerns, or assistance, please reach out to our customer support at or through our 'Contact Us' page.

We reserve the right to deny orders involving suspicious or fraudulent activity. If you believe your order was incorrectly denied, please contact us to resolve the issue

Subscribe to our newsletter for exclusive promotions, product launches, and beauty tips. Thank you for choosing Bijoux's Basket Botanicals – we appreciate your continued support!

Our ingredient selection at Bijoux's Basket Botanicals is a thoughtful process, emphasizing quality, sustainability, and the rich heritage of ethnobotanical knowledge. We prioritize plant-based, organic, and cruelty-free components, meticulously sourced from reputable suppliers. Each ingredient is chosen to contribute to the effectiveness and well-being of our users, reflecting our commitment to delivering the finest, ethically sourced botanical solutions for your skin and hair.


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From our Instagram

Ingredient Purity

We guarantee that our products are free from harmful chemicals, sulfates, and parabens.

Results Driven

Integrity is key– our ingredients list are thorough so if our products cause any allergic reactions, we'll refund your purchase.

Longevity Promise

Our products are formulated for long-lasting results, ensuring you enjoy the benefits over time!